Frequently asked questions
Quick answers about accounts, launches, networking and events.
General
What is Brunsca?
Brunsca is a community platform for Canada’s innovation ecosystem. Founders, mentors, investors and makers use it to connect, launch products and run events.
Does it cost anything?
No. Brunsca is free for individuals and nonprofits.
Who can join?
Anyone building or supporting innovation in Canada, from first-time founders to experienced investors.
Is Brunsca available in French?
Yes. Use the EN / FR switch at any time; your choice is remembered on this device.
Your account
How do I update my profile?
Open your profile and choose Edit profile. You can change your photo, role, province, skills, bio and links.
I forgot my password.
Choose “Forgot password?” on the log-in page. We’ll email you a link that works for one hour.
Can I delete my account?
Yes. Go to Settings and choose Delete account. Everything tied to your account is removed permanently.
How is my data protected?
Passwords are stored as secure hashes, connections use HTTPS, and your email is never shown on your profile. Read the privacy policy for details.
Launches
What is the difference between a launch and “coming soon”?
A launch is live now and collects upvotes. A coming-soon page collects “notify me” sign-ups; when you mark it live, everyone waiting is notified.
How are launches ranked?
By upvotes within the selected period (today, this week, this month or all time), then by how recent they are.
Networking
How are people suggested?
People who share your skills or province, and people with complete profiles, appear higher in People search.
How do connection requests work?
Choose Connect on someone’s card. They can accept or decline. Once connected, you can message each other.
What’s the difference between following and connecting?
Following shows someone’s posts on your timeline. Connecting is mutual and lets you send direct messages.
Events
How do I create an event?
Go to Events and choose Create event. Add a name, date, location and category.
Who sees my registration details?
Only the event host can see the name, email and phone you register with.
Can events be online?
Yes. Put “Online” as the location and share the joining details in the description or a reminder.
Still have a question?
Our team is happy to help.